The New Normal - Business Media MAGS

Sunday Times The New Normal

COVID-19 has turned the world upside down and has caused devastation. Every aspect of our lives has changed. In this issue of The New Normal we talk to CEOs and business specialists, who tell us that COVID-19 has spurred on the adoption of 4IR technology across all industries, highlighted the need for more customer-centric business models, and reiterated why succession planning and future-proofing businesses across investment risks; leadership; staff; and customer retention, are key.