shopping-in-safety

Shopping In Safety

Everyone loves a bit of retail therapy. But how safe are South African shoppers? By Busani Moyo.

How Green Are Our Malls?

Green building is big business, and is being implemented in a number of malls across South Africa, writes Shantalie Hewavisenti.

Public Liability: Who Is To Blame?

Who pays when someone gets hurt at a shopping mall, either because they slip or trip, or because something bigger happens – like a roof collapses or a fire breaks out? Mandy Collins investigates.

The Psychology Of Shopping

Shantalie Hewavisenti explores how malls entice people to buy things they didn’t necessarily plan to buy… and how they make sure shoppers enjoy the experience.

Making Malls Better

Georgina Guedes looks at how South African malls are responding to the needs of their customers to keep them entertained, fed and coming back for more.

Focus Areas

Editorial focus areas Technology and customer experience Security, parking and mall management Marketing dynamics, including retail patterns and shopping behaviour Airport retail space The live, work and play concept and its role in modern-day malls

Getting Through Renovations Smoothly

What drives malls to renovate and upgrade, and how do they make the process smoother? Busani Moyo investigates.