FUSO Value Parts Set Benchmark For Quality And Affordable Parts

In 2020, as part of its growth strategy, the brand significantly expanded its after-market business with its second brand – FUSO Value Parts (FVP). FVP is an optimal solution for after-market and sets the benchmark for high-quality and affordable parts for older FUSO vehicles that are out of warranty.

Ziyad Gaba, Vice President: Customer Service, Parts and Downstream digs deeper into this well-received and market-leading offering, to elaborate on how it continues to add value for customers:

Elaborate further on FVP and the thinking behind this offering?

As a vehicle ages, the customer’s expectations change, owners of aging FUSO vehicles become more price-sensitive and start looking for more affordable solutions. To support these customers, our objective is to continue to offer peace of mind to our customers irrespective of the age of the vehicle – hence the introduction of FUSO Value Parts. With this offering, we pride ourselves of cost effective parts that are designed and engineered in high FUSO quality standards, and enable customers to still fit original equipment parts that will increase profitability and avoid downtime.

What is the value proposition to the customer?

Customers can expect the high FUSO quality standards that they are accustomed to and are guaranteed not to look any further .FVP is an attractive solution for owners of FUSO vehicles out of warranty, reasonably priced, and designed to give the same high-quality, safety, and reliability as FUSO Genuine Parts. Our engineers with longstanding experience and unique vehicle knowledge design the right part for the most demanding condition of use. In addition, a 24-month unlimited mileage warranty is provided on all FUSO parts. This applies to the FUSO Genuine Parts series and the FVP range.

Are FVP available across the FUSO Truck range or only on selected models?

The range is offered on selected FUSO truck models within the Light, Medium, and Heavy-duty commercial vehicle segments.

Which parts are included in the FVP range?

The FVP range is continuously expanding to keep up with the needs of our customers. In 2021, we further expanded the range, and it now includes a broad range of exciting products:

• Air, oil, and fuel filters
• Brake linings and brake pads
• Bulbs
• Clutch kits
• Oil seals
• Radiators
• V-belts
• Water pumps, and
• Wiper blades

 Who is the target market/audience for FVP?

FVP are available across Southern Africa, and specifically designed for customers with FUSO vehicles out of warranty. This also applies to customers that are price-sensitive and look for “value for money”.

What are some of the other benefits for the FVP range?

Raising the bar high with FVP is the fact that all parts proudly meet OEM quality standards with no compromises on safety. In addition to this, the FUSO Research and Development only releases products after rigorous tests, and these tests are based on Genuine Parts. What also adds value with our offering is that we as the manufacturer of the vehicles know the common interaction of all components in the vehicle.

How can potential customers find out more about FVP?

Whether scheduled services are carried out by the customer or at one of FUSO’s service centers, every FUSO dealer has a team of expertly trained technicians and parts specialists standing by to provide advice and support. Alternatively, for further information on this exciting offering, interested customers are welcome to visit the FUSO Trucks website Fuso| Fuso Value Parts (dtbsa.co.za).